17 Best WordPress Live Chat Plugins Compared 2023 A chatbot is a software tool that uses artificial intelligence to simulate human conversation with website visitors. It’s a useful alternative to live chat, which can be costly and sometimes not very time efficient for some businesses. That’s because a chatbot can…

Automated and AI Customer Service for Contact Centres Regardless of the application from which the answer is sourced, customers can use one digital assistant to track inventory, submit time cards, create expense reports, and more. Finally, this will create new opportunities for businesses to engage with customers. Thanks to its…